My Citi Services

The work

Nine things, and a great deal we deliberately do not do

Custodianship is a narrow trade done properly. These are the nine services we provide to homeowners across prime central and west London, all of them delivered by one named person on a monthly retainer.

Property Custodianship

One vetted custodian holding your keys and checking your home on a set schedule, with a documented report after every visit.

Private Key Custody & Property Access

Your keys held privately and securely, with access granted only to the people you authorise and every release logged.

Away-from-Home Property Checks

Regular inspections for empty London homes, at the interval your insurer requires.

Contractor & Cleaner Supervision

Oversight when tradespeople or service providers need access, with the work photographed.

Arrival & Transfer Support

Home prepared, heated and lit before you land. Airport collection arranged through licensed partners.

Vacant & Seasonal Management

Winterisation, monitoring through the void, and reopening when you return.

Renovation & Works Oversight

On-site presence during refurbishment, with progress photographed and scope held to.

Pre-Arrival Stocking & Housekeeping

Cleaning, fresh linen and groceries coordinated for your arrival.

Mail Handling

Post collected, scanned and forwarded. Utilities and deliveries handled.

What we will not do

We do not clean, and we do not run errands. Custodianship depends on being a small, consistent, accountable presence rather than a general pair of hands. We will coordinate a cleaner, supervise one and check the work, but we will not do the cleaning.

Everything is on a retainer

The value is in the pattern, not the visit. An insurer wants an unbroken interval; a property wants consistent eyes that notice what changed since last time. Ad hoc visits give you neither, and cost more per attendance.

See the retainers

Fifteen minutes will tell you whether this fits

No obligation, no sales script. We ask what the property is, how often it stands empty and what your insurer requires.

Arrange a call
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