My Citi Services

For professionals

A keyholder you can put in front of a client without damaging the relationship

Brokers, estate and buying agents, probate solicitors, family offices and relocation firms all reach the same point: the client needs someone reliable at the property, and whoever recommends that person owns the consequences.

Insurance brokers

A documented inspection interval that satisfies an unoccupancy condition, with records your client can produce at claim time.

Probate solicitors

An empty estate property kept insurable and presentable through a long administration, with a clear chain of custody over the keys.

Agents and family offices

Supervised access for viewings, works and deliveries, without a set of keys circulating around an office.

How referrals work

We do not pay for introductions, and we do not want an arrangement that could look like one. What we offer instead is straightforward: your client deals with us directly, you are copied on the service agreement if they want you to be, and you can ask for the visit records at any time with their permission.

If a referral does not work out, we would rather tell you early than manage it quietly. Your relationship with the client is worth more than our retainer.

Talk it through before you refer anyone

We are happy to be assessed properly — certificates, references, the agreement in full.

Arrange a call
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